HP DeskJet 2755e Wireless Color inkjet-printer, Print, scan, copy, Easy setup, Mobile printing, Best-for home, 6 month Instant Ink trial included, white (packaging may vary)

The printer itself is great!! However….. if you buy one, DO NOT let them trick you into signing up for the instant ink through HP because if you ever get it and don’t pay the monthly bill, you can’t use your printer. They will remotely lock it down because they have a chip in the printer AND ink cartridges that controls it, tells them how much ink that you have and how much that you are using. I won’t even put the printer in our bedroom because they control so much that I’m not sure that they aren’t sitting and getting their jollies spying on us through the dang thing. I’m serious, if you doubt me, google it!!! Tons of forums of people just complaining and angry about this!!!

I had no problem setting this printer up. That being said, I am a millennial. No offense to the older generation, but if you are not one who is privy to technology or its many advances, this printer will not be the easiest for you to set up... To make things easier for those that might struggle with setup, here they are in layman terms:1. Take Printer out of the box.2. Take off all wrapping.3. Plug it in and turn it on.4. Slide up the back printer paper tray.5. The blue marker in the middle of the space on this this tray, needs to be slid over to the left, before you can add paper. You might have to pull it forward and up before you can slide.6. Open the bottom panel, open the inner door, unwrap the ink and insert the cartridges as directed by the illustrated guide.7. Get your smartphone, because this is how you are going to be setting this up. If you don't have one, then you have to go to 123.hp.com and set it up that way, but it's highly recommended to use the app on the phone.8. Download HP Smart from the apple store or the play store.9. Select the first option to set up a new printer. As long as the Wi-Fi light on the printer is flashing and the Wi-Fi/Bluetooth light is on, on the smartphone you should return a result of your new printer.10. From there, set up your new account or log in with your current HP account if you already have one.'This took me all of five minutes to do, not long at all. Very easy set up for someone who is technology-savvy or who is able to follow instructions well.Make sure to hit that you are replacing your old printer if that is what you are doing as well. If you want to set it up on a desktop, you can go to 123.hp.comTo me, this isn't hard to, but I do think that HP could have laid out the instructions much better than they did. It's like they assumed that everyone would understand to get out their smartphones and set up their printer like there was no problem at all. They need to work on that and make it more user-friendly.The printer itself is great. Nothing is broken, connected easily, looks very nice, and is printing wonderfully. I would highly recommend this printer to others as long as they are comfortable with this type of setup process.

This is by far the worst printer I have ever "rented." I say "rented" because you won't own the printer. HP will shut off your ability to use the printer if you don't pay for their subscription service. I already had a bad feeling about this printer on the first day. I work in IT from home and had an easy enough time setting the printer up. I installed the ink that came with the printer, printed a couple of test pages, and left it alone. The next day while working, I needed to print a document for work. I go to select print, and nothing happens. Then I get a notification that the printer is out of ink. Well, fine. I assumed the first ink that came with it only had enough for a couple of prints, so I replaced the ink. Page prints. OK. A couple of weeks later, I need to print something else. I go to print, and nothing happens. I check my settings, and the printer is offline. I see all the indicator lights are on, so I assume the printer has gone to sleep, so I press the power button once. Nothing. I start pressing other buttons, trying to wake it. Nothing. Finally, I hold down the power button, and still, nothing happens. The printer does not power cycle. Finally, I unplug the printer, wait about 30 seconds, and plug it back in. Then it finally powers up and allows a print. Fast forward a couple more weeks, and I need to make a print. (As you can tell by now, I do not have the need to print a lot.) So, I try to print, and nothing. I am about to get back into settings and get a notification pop-up that tells me that payment for my subscription plan has failed and that I will not be allowed to print until I change the payment method. OK, I understand why the subscription payment failed, and it was because I was issued a new card after the old one showed up with a fraudulent charge and I had the card replaced and simply forgot to update the information on the HP subscription. So... card was updated, and I was allowed to print. The thing that really started making me angry at that point was that I had used this ink cartridge maybe three times total on three one-page prints. The ink was full. So, here I was, trying to print on a printer I paid for in full, along with HP's stupid printer cartridges, and yet, they had control of the printer and decided when I could and could not use it. Fast forward again. I go to make a print, and the printed document comes out all faded. I print another copy, and it still looks faded and blank in spots. I remove the ink cartridge, shake it, and replace it. Still, another faded print. Finally, I replace the ink cartridge (which should still be full at this point), and then, you guessed it, I got my print. On to the next print. I go to make a print, and it shows the paper is empty. I see there are a few sheets left in the carriage. I stick in about a 1/4" stack of paper. The printer shows empty. I tap the paper stack down to make sure it is meeting the rollers. Still empty. I take out half of the paper stack and still nothing. I remove about half of that, and THEN it finally registers the paper. Apparently, the printer only works when it is loaded with about 15 sheets of paper at a time. Literally every single time I have tried to use this horrible thing, I have to spend 15-20 minutes troubleshooting. The latest thing it does now is to go offline every day. It won't reconnect with a power cycle or reboot. You have to go back in and set up the WiFi settings each time. I only need to make a print every now and then, and each time has been like building a printer from scratch. It would be faster to drive to Walgreens, make the prints, and drive back home. I will NEVER purchase another HP product after this. This entire experience has been a complete insult as a customer.